Terms and Conditions:

Welcome to D&D Cleaning Services. By engaging our services, you agree to the following terms and conditions:

  1. No Refund Policy: We operate under a strict no refund policy. Once services have been rendered, payment is non-refundable. We take pride in delivering high-quality cleaning services, and if you are unsatisfied with any aspect of our work, we will gladly address and rectify the issue to the best of our ability.

  2. Service Fee Based on Scope of Work: Our service fee is determined based on the scope of work required for your specific cleaning needs. Factors such as square footage, number of rooms, and additional services requested will be taken into consideration when calculating the service fee. We strive to provide transparent pricing and will provide you with a detailed quote outlining all costs before commencement of work.

  3. Upfront Pricing and Payment: We operate on an upfront pricing model, requiring payment in full before the start of work. This ensures that there are no surprises or hidden fees, and allows us to efficiently allocate resources to complete the job to your satisfaction. Payment can be made through our secure online payment portal or via alternative methods agreed upon in advance.

  4. Cancellation Policy: In the event that you need to cancel or reschedule your cleaning appointment, please notify us at least 24 hours in advance. Failure to provide sufficient notice may result in a cancellation fee.

  5. Liability: While we take every precaution to ensure the safety of your property and belongings, D&D Cleaning Services will not be held liable for any damages or loss incurred during the course of our cleaning services.

  6. Access to Property: It is your responsibility to provide our team with access to the property at the scheduled time of service. If access is denied or delayed, additional fees may apply.

  7. Satisfaction Guarantee: We are committed to providing exceptional cleaning services and strive for 100% customer satisfaction. If you are not completely satisfied with our work, please contact us within 24 hours, and we will make every effort to address your concerns.

By engaging our services, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. If you have any questions or concerns, please don’t hesitate to contact us. Thank you for choosing D&D Cleaning Services.